Linking an Email Address to a Specific Role

TidyHQ has the ability for you to link an email address to a specific Role.

For example: president+your-organisation-name@mail.tidyhq.com.

This address can then be added to the Contact Us page on your TidyHQ website and will allow people to email that Role directly.

Any emails sent to that address will appear in BOTH the personal email address of the administrator who is assigned to the Role AND the Communicate inbox within TidyHQ.

If the administrator assigned to the Role replies from within their personal email account, the reply will go to BOTH the initial person that emailed, and the Communicate Inbox.

This can get a little messy, so we recommend you set clear guidelines for managing emails within your committee and think carefully before choosing this option!

Go to Admins and Roles > Roles. Click on the name of the Role you wish to enable a role-specific email address for. If the Role does not exist yet, you will need to create it by clicking +New Role.

Make sure an administrator has already been allocated to the Role; if not, then type their name in the "Admin" field.

Click the box next to "Allow for Messaging" and type the beginning of the email address you wish to create in the adjacent field.

Click Save.

You can see which role-specific emails have been established by going to Organisation Settings > Communicate.

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