Before you start
Invoice payment is configured per paid ticket.
Invoice due days can be set from 1 to 60 days.
If left blank, the default due period is 2 days.
At checkout, invoice is shown only if all paid tickets in the cart allow invoice payment.
Turn on invoice checkout for event tickets
Go to Events and open the event.
Edit each paid ticket you want to include.
In ticket settings, turn on Allow Invoice Payment.
Set Invoice Due Days.
Save the event.
What attendees will see
If eligible, attendees will see Invoice as a payment option at checkout.
What happens after checkout
Checkout is completed and an invoice confirmation page is shown.
An invoice is emailed to the attendee.
The booking is held while payment is pending.
Tickets are issued after payment is received.
When an invoice is unpaid
A reminder email is sent around 24 hours before the due date.
If the due date passes unpaid, the invoice is cancelled.
The ticket(s) are then released back for sale.
Tips and Tricks
Combine the Allow Invoice option with Requires Membership, Requires Group or Pass Code options so only trusted purchasers are eligible.
Set a Sale End Date in combination with the Invoice Due Days, so that any unpaid tickets can be released in time for last-minute sales.
Troubleshooting
I can’t see the Invoice option at checkout
Check that invoice payment is enabled on every paid ticket type in the cart.
You might need to split their purchase into two transactions — one for the invoice-eligible ticket(s) and one for the rest.
Customer completed checkout but has no ticket yet
If they chose invoice, tickets are sent after payment is received.
A booking disappeared before the event
If an invoice became overdue and remained unpaid, the system cancels that booking and releases the tickets.