If a Contact needs to change their login email address (e.g. they are no longer firstname.lastname@example.org), they will need to edit via their Profile.
While logged in, go to your Profile image at the top right of the Public Facing Page.
Select your TidyHQ Account details and the Profile to reflect the new email address.
The Contact should now be able to login with the new (correct) email address.
Note: Your Contact Email is the address TidyHQ Pty Ltd use to send you things like ticket and membership information - The TidyHQ Account address is used to login.
If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:
Don't have an account yet? SignUp now and get Pro Free for 30 Days🚀
New to TidyHQ? Check out our Getting Started Collection🐣
Everything you need to know? please refer to TidyHQ Faq's💬
Looking for TidyHQ rates? talk to us to better understand our Pricing💰
Building smarter membership-driven groups? Check out our blog📣
Anything related to help topics? please visit our Helpcenter🚨
CONNECT WITH US:🌍™
WANT TO KNOW MORE?🔎
If you'd like to know more, chat with us in the Messenger! 😊