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Child Safety compliance (Victoria)

If your organisation works with children in Victoria, you are required to publish child safety information publicly and keep it up to date.

Updated yesterday

Under Victoria’s Child Safe Standards, organisations should make the following easy to find on their website:

  • A Child Safety & Wellbeing Policy

  • A Child Safe Code of Conduct

  • A public commitment to child safety

  • Clear information on how to raise a child safety concern or complaint

These must be:

  • Publicly accessible (no login required)

  • Written in plain English

  • Reviewed regularly

Step 1: Store your child safety documents

Use Storage to keep the authoritative copies of your policies.


Upload your:

  • Child Safety & Wellbeing Policy

  • Child Safe Code of Conduct

  • Any complaint or reporting forms you use

Tips:

  • Use clear filenames, including the year or version

  • Replace files when policies are updated, rather than uploading duplicates

Each file has a direct link that can be used on public pages.

Step 2: Publish a public Child Safety page

Use Web Pages to make your child safety information visible.

  1. Go to Web Pages → Add Page

  2. Title the page Child Safety

  3. Set visibility to Public

  4. Give it a name so it's in the Main Menu

Suggested page structure

Our commitment to child safety
A short statement confirming your organisation’s commitment to children’s safety and wellbeing.


​Policies and codes

  • Attach your Child Safety & Wellbeing Policy

  • Attach your Child Safe Code of Conduct

Web Pages support direct file attachments (up to 10 MB), so you can upload PDFs straight onto the page even without Storage.


​Raising a concern
Explain clearly:

  • Who concerns should be raised with

  • How to make contact (email, phone, or form)

  • What will happen after a concern is raised

Write this section so it can be understood by parents, volunteers, and young people.

Step 3: Capture Working With Children Check information

Working With Children Checks are a common compliance requirement.
TidyHQ can help you collect and store evidence.
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Common approaches include:

  • Adding custom fields to membership or volunteer forms for:

    • WWCC number

    • Expiry date

  • Using file-type custom fields to allow members or volunteers to upload a scan or photo of their WWCC card

  • Restricting visibility of these fields to admins only

This keeps sensitive documents attached to the relevant contact record, rather than scattered across email or local folders.

Step 4: Use recurring Tasks to stay on top of compliance

Child safety obligations are ongoing. Tasks are a good way to make that explicit.

Create recurring tasks assigned to a Role (not an individual), such as:

  • Review Child Safety & Wellbeing Policy
    Frequency: annually
    Assigned to: Secretary or Governance Officer

  • Check WWCCs are current
    Frequency: every 6–12 months
    Assigned to: Child Safety Officer

  • Review public Child Safety page
    Frequency: annually or before AGM
    Assigned to: President or Secretary

When tasks are role-based and recurring, they continue even as committee members change.

Step 5: Keep it visible and current

Good practice includes:

  • Keeping all child safety information in one clearly labelled section of your site

  • Avoiding links that require login

  • Reviewing wording and attachments at least once a year

  • Making sure attached documents reflect current versions

If you update a policy, remember to update:

  • The attached file

  • Any references to dates or versions on the page

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