Sometimes we do double ups, why who knows but we do. This is how you can merge them into one.

Option 1

Step 1

Go to Contacts > Possible Duplicates

Step 2

Click on Possible duplicates and then find the duplicate you wish to merge this time.

You will see in the top right hand corner the words Merge All 2 contacts. If there are more duplicates in there it will read Merge All 3 or 4 etc. contacts.

Step 3

Click on Merge All (2) contacts and this box will appear.

Step 4

Click on Merge and your contacts will now be combined into one contact.

Alternatively if you are in your contacts table and you happen to come across 2 duplicated contacts you can Merge them right from your contacts table.

Option 2

Step 1

Select the contacts you wish to Merge

Step 2

Click on Actions and choose Merge

Step 3

You will then be met with the below screen reminding you that merging contacts is permanent.

Select the contact that will be your primary contact and click on Merge contacts

Your contacts will now be merged successfully.

For those of you that prefer to watch a video on how to do this please click below.


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