If your Groups list is getting cluttered with old committees, past seasons, or one-off events, you don't have to delete them to tidy things up. You can archive a Group instead — it disappears from your everyday list but all the Contacts and history stay exactly where they are, ready if you ever need them again.

Go to Contacts > Groups and open the Group you want to archive. In the left-hand menu, click Archive Group.

That's it — no confirmation dialog, so double check you've got the right Group first! You'll see a confirmation message and an Archived tag on the Group straight away.

Note: Once archived, a Group can't be selected for new outbound Group messages or contact-management actions (like bulk adding/removing Contacts). Any inbound mail sent to the Group's email address will still be received and forwarded as normal.

Got a long list of old, unused Groups and don't fancy archiving them one by one? Scroll to the very bottom of Contacts > Groups (Active tab) and you'll find an Archive Old Groups button.

Clicking it will archive any Group that hasn't been updated in at least a year and hasn't had a member added in the last year — a quick way to clear out the dead weight without going through your whole list. You'll be asked to confirm before anything happens.

Note: If you've got a lot of old Groups, you may need to click the button more than once to catch everything in one go.

Head to Contacts > Groups and click the Archived tab (next to Active) to see everything you've archived.

You can also see a Contact's archived Groups from their own record. Scroll to the Groups section on a Contact and expand Archived Groups at the bottom of the list.

You can archive a Smart Group the same way as any other Group — but there's one important difference to keep in mind.

A Smart Group's membership is powered by its filter conditions, and that doesn't stop just because it's archived. Membership will keep updating automatically in the background, exactly as it did before. What you can't do while it's archived is edit those filter conditions — unarchive the Group first if you need to tweak its rules.

Why this is handy: archive a Smart Group like "Renewed Members in last 31 days" if you don't need to see it in your day-to-day list, and it'll carry on quietly tracking the right Contacts for you — ready and up to date whenever you unarchive it or check it via reporting.

Changed your mind, or need that committee list again next year? Open the Group from the Archived tab and click Unarchive Group. It'll move straight back to your Active list, contacts and all.

Archive vs. Trash: Archiving is for Groups you want to keep for the record but don't need cluttering up your everyday list — nothing is deleted. If you want to get rid of a Group entirely, use Move to Trash instead (this won't delete the Contacts themselves, just the Group).

If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:

If you'd like to know more, chat with us in the Messenger! 😊