Your shop in Tidy can be used to sell all kinds of things. Depending on the nature of your club or association, get creative with how the Shop can add value to your club!

Before you set up your shop

Example product

When you view the Shop for the first time after it's added to your TidyHQ organisation, you'll see an example product in the products list.

You'll be able to see the standard information that you can include for all products that you add into your own shop:

Image
Title
Price
Quantity
Visible to (this is who can view the product in the store front; i.e Admin, Group/s or Public)

Other fields show information for:

Last modified date
Preview of the listing (so you can check what it looks like)
Re-order (to move the order of products around in the way they appear in the shop)

To edit or view the example product, click on the title (red arrow below) to open the details of the Example Product.

Adding a Product

Step 1 - Create a product

Click on 'Create a New Product'.

Step 2a - Add the product details

Complete the relevant product detail fields for the item to display in your shop.

The fields are:

Product Name
- Fairly straight forward, but consider how you might name products that have variations (more on that below), like colours and sizes for example
Product Link
- This is a custom URL that will automatically populate after entering a product name
- It can be edited and customised though
Sell Price
- This is the full price for buyers including any applicable tax and/or fees
- See more information on How TidyHQ & Stripe Fees are Calculated for more
Sale Amount
- This is special pricing for 'On Sale' items
- If there's a value in this field it will override the sell price
- Only enter a price here for when a product is currently on sale
Cost Price
- This is the amount that the individual product cost your club to buy from the manufacturer or retailer
Category
- Categories allow for tracking in finances and help identify what has been sold
- You can create your category in the Finances app before starting the Shop setup, or you can create the category as part of the process to add a new product
- See What are Finance Categories for more.
Images
- Upload one or more images to showcase your product
- We recommend images that are a minimum of 500 pixels wide or tall and are a 1:1 ratio (a square)
- Aim for the smallest file size you can, while retaining a high quality image, as these load much faster for your buyers
Details
- Add in your product description
- For clothing, you might want to consider including details like:
  - country of origin / manufacture
  - fabric composition
  - whether there is stretch
Quantity
- Enter a quantity if you have a limited or defined quantity of the product available
- For example, with clothing and merchandise you may have ordered a specific number of items and once they are all sold, they are unavailable.
Variations
- Variations are great for displaying products that are available in different options, like sizes or colours for example.
- When a product variation quantity reaches zero, the item will no longer appear as available in the Shop. So if the Small Item was at zero, only X-Small & Medium would show on the product page.

Step 2b - View our example product settings

See our example set-up if you are selling a product like a 2024 Club Volunteer t-shirt in black with size options of small, medium and large.

Step 3 - Publish

When you're ready, publish your product to the Shop using the Visible to radio buttons. This setting allows you to set who can see this product in the shop, and therefore restricting the purchase to only those people.

Admin - ideal for testing purposes
- Note: If you're logged in as an Admin, you will see the item in the Shop Front, but other Users will not
Groups - ideal for restricting the purchase of custom items that are appropriate for only particular groups; e.g team T-shirts or photos
- See Creating a Group for more information. This needs to be done prior to sharing the product with the Group
Public - perfect for selling traditional merchandise that any of your members, supporters or community can proudly own (e.g keyring, mugs etc

Customise Social Sharing details

These settings enable you to customise how the product appears on social media when the Product Link is published.
Note the image for social media looks best at 1200px x 630px dimensions

Step 4 - Change the order of products

If the products aren't appearing in the order you'd like, you can simply drag the items up and down using the arrows on the far right of the main products layout screen.

If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:

Contact TidyHQ Support

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