If a contact has been invoiced but pays by an "offline" method (check, cash, bank transfer etc), the payment can still be recorded.
Method 1 (via Finances)
Go to Finances > Invoice, Expenses and Deposits. > Awaiting Payment
Click on Number
Then click on the Add Payment in the invoice details.
Method 2 (via Contact's Details)
- Go to the Contact details of the person you have received the payment from.
- Click on the Membership Level the payment is for.
- The status of the Membership is Partial as the Contact has been invoiced. Click on Add Payment.
- Record the appropriate information. Save.
Once the full payment is recorded, the Contact's membership Status will show as Active.
You can also view the Transaction details in Finances > Transactions
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