Improvements to your shared inbox in Communicate

Historically, Tidy has provided you with a shared inbox - any email not addressed to a specific role or tag, or in reply to an existing custom email, (e.g. a response to the membership emails sent to a member that Tidy sends out) - would end up in this inbox, requiring you log in and check occasionally to see if you have new emails.

Now, you can add "Mail Followers", under the communicate tab in settings - Any email not going back to a specific person will instead be forwarded (with some context) to everyone on this list.

This makes it easier than ever to keep track of mail coming into Tidy.

Finally, we've added a section to the same settings page as above, to allow you to see what configured well-known email addresses for Tidy are.

If you're trying to add a new group, role or similar and get errors that the email is already in use - you can now view exactly what is set up and where it's going.
​

If you are experiencing issues that none of our articles has helped you solve, please contact us by clicking the button below:

If you'd like to know more, chat with us in the Messenger! 😊