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Contacts logging in for the first time
Contacts logging in for the first time

Guide for first-time TidyHQ logins: Contacts click 'Log In', create an account, agree to terms, and choose their organisation.

Updated over 10 months ago

A Guideline for your Contacts


To log in for the first time your contacts will need to click on the Log In button at top right of their screen.

  1. They enter their email address

  2. Create Account

  3. Agree to the Tidy terms & conditions

  4. Account created!

The Contact will receive an email to fully activate their account.

The link in the email will prompt the Contact to select a password

After fully being logged in, the Contact will be prompted to select the Organisation they'd like to view (even if they're only a Contact in one).

The contact will see their initials and first name at the right-hand top of the page, which indicates they are now logged in to their TidyHQ site. Depending on the information the administrator has made public they will see this listed on the next line above the image. In this case, Memberships and Shop.

If a contact wishes to change their login email address please refer to the article: Change Login Email Address.


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