A Guideline for your Contacts
To log in for the first time your contacts will need to click on the Log In button at top right of their screen.
They enter their email address
Create Account
Agree to the Tidy terms & conditions
Account created!
The Contact will receive an email to fully activate their account.
The link in the email will prompt the Contact to select a password
After fully being logged in, the Contact will be prompted to select the Organisation they'd like to view (even if they're only a Contact in one).
The contact will see their initials and first name at the right-hand top of the page, which indicates they are now logged in to their TidyHQ site. Depending on the information the administrator has made public they will see this listed on the next line above the image. In this case, Memberships and Shop.
If a contact wishes to change their login email address please refer to the article: Change Login Email Address.
If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:
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