All Collections
Memberships
Managing Memberships
Finding Active and Expired Members easily
Finding Active and Expired Members easily

Being able to communicate to those that haven't renewed their membership is important. Here's how you can do it quickly using Smart Groups!

Updated over a week ago

The quickest way for you to view Active and Expired members is by clicking on Memberships. You will then see your Memberships Summary with all your membership levels setup, displaying your Active and Expired Members.

The Memberships Overview shows how many Active and Expired Members you have in all your Membership Levels.

Using Smart Groups to create dynamic lists

We make it easy with Smart Groups. Head to Contacts > New Smart Group and create a Smart Group to create a list to your requirements.

  • Active Members: Contains Contacts who hold any current Active Membership

  • Expired Members: This smart group contains Contacts that no longer hold an Active Membership. If a Contact holds both an Expired Membership as well as an Active Membership they will not appear in this group. 👷‍♂️

  • Partial Members: when a contact has an outstanding membership (usually up for renewal)...and even:

  • Cancelled Memberships: Membership has been cancelled before expiry date

You can refine your Smart Group using Filters:

The resulting Smart Group can then be used for sending Emails or SMS messaging (or just getting numbers for reports).


If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:

USEFUL LINKS:🚀

  • Don't have an account yet? Sign Up now and get Pro Free for 30 Days🚀

  • New to TidyHQ? Check out our Getting Started Collection🐣

  • Everything you need to know? please refer to TidyHQ FAQs 💬

  • Looking for TidyHQ rates? talk to us to better understand our Pricing💰

  • Anything related to help topics? please visit our Help Centre🚨

CONNECT WITH US:🌍™

If you'd like to know more, chat with us in the Messenger! 😊

Did this answer your question?