Cancelling Queued Emails

Sometimes, depending on your plan's outgoing email limit and other factors, emails can sit queued in the system sometime before they go out. We do this to help manage spam and to ensure your emails get delivered completely as possible.

Until now though, if you made a mistake - or you just generally wanted to stop these emails from being sent - the only way was via our support time. Now, you can cancel entire emails, Both from the emails list:

Or from the email page itself, where you can additionally cancel individual recipients, not just the whole email if you so choose:

We'll stop the email from being sent up until right before we send it, and we'll reflect this in the interface for you so there is no confusion about cancelled emails or recipients:

This has been a long-requested feature, and we're glad to be able to give our organizations more control than ever before.

If you are experiencing issues that none of our articles has helped you solve, please contact us by clicking the button below:

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