You can edit the start and/or the end dates of a contact's membership.
Click on the Membership Level in the Contact's details:
Click on the date to be edited and change to desired date:
What happens to expiry emails?
Expiry and renewal emails work from each membership's own dates. Changing the dates on one membership doesn't stop the emails due on another - for example, editing the start date of next year's membership won't switch off this year's expiry emails.
Resending Welcome or Expiry emails
From this same Membership Details page you'll also find Re-Send Welcome Email and Re-Send Expiry Mail buttons. Use these if a member says they never received the original email, or if you just need to send it again - each button immediately re-sends that specific message, using the wording currently set up under the Membership Level's Member Messages.
This only affects the one contact's membership you have open - it won't trigger a resend for anyone else on that Membership Level.
Can't see the Re-Send Expiry Mail button? It only appears once the first renewal reminder has been sent, or once the membership has expired.
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