Using Stripe

If the member has paid via Stripe you will be able to click the 'Refund' link under Finances > Transactions.

Using PayPal
PayPal Deprecation Notice: As of December 2019 the PayPal Payment Gateway will not be supported by the TidyHQ Platform.

If the member has paid via PayPal, then the User in your Organisation with access to the PayPal account can refund the amount (or a portion) using that interface.

Other

If the member has paid via other means you will need to refund them manually.

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