Contacts may unsubscribe from specific Group emails or, they may unsubscribe from all email communication.
Note: Before you reinstate them it would be wise to ensure first that they wish to receive either the particular Group messages or emails.
Resubscribe a Contact to a Group
Sometimes, Contacts may unsubscribe to particular Groups, but then wish to be resubscribed at a later time.
To resubscribe a Contact to a specific Group, edit their details and select Groups.
You can then re-subscribe the Contact to the required Group Messages
Check the box of the Group you wish the Contact to be resubscribed.
Resubscribe for General Emails
Find the Contact you wish reinstate and go to their profile and Edit Details.
You can then select the Subscribed for Messages option. A popup with information about re-subscribing Contacts will appear (ensure that the Contact wants to be re-subscribed).
A quick way to find Contacts who have unsubscribed to all messages is to view the Unsubscribed Smart Group.
If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:
Don't have an account yet? SignUp now and get Pro Free for 30 Days🚀
New to TidyHQ? Check out our Getting Started Collection🐣
Everything you need to know? please refer to TidyHQ Faq's💬
Looking for TidyHQ rates? talk to us to better understand our Pricing💰
Building smarter membership-driven groups? Check out our blog📣
Anything related to help topics? please visit our Helpcenter🚨
CONNECT WITH US:🌍™
WANT TO KNOW MORE?🔎
If you'd like to know more, chat with us in the Messenger! 😊