When your organisation reaches the limit of a plan, functionality within the platform will become limited.

You will not be able to restore functionality until you have upgraded your plan or the limited of your current plan are reset eg email limits are reset at the beginning of every calendar month.

Your data will stay safe on the platform until you decide what to do. You can export all of your data at any time. No data is deleted when the platform is restricted, even if some of the Apps you were using are no longer visible.

App Limit: If you’re over the App limit, you’ll be required to select the Apps you’d like to keep active. Once an App is deactivated it will no longer sync with TidyHQ. We still keep all of your deactivated App's data, you just can’t access their functionality. 

Email Limit: If your email limit is reached, all pending emails will be queued until your email quota resets or you add more emails to your quote by upgrading plans.
​

If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:

If you'd like to know more, chat with us in the Messenger! 😊