We are committed to our users’ rights to privacy. We promise to share transparently all aspects of how the Tidy product and website work in regards to privacy, terms, and personal data, and we are in full support of efforts to ensure your protection online.

The EU’s General Data Protection Regulations (GDPR) took effect on May 25, 2018, and we are fully behind the spirit of these regulations for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally-identifiable information.

Our Privacy Policy contains mentions of the few instances where personally identifiable information is required. Typically this will include an email address in order to log in to Tidy or a social network username in order to manage your account.

Overall, we aim for privacy by default: if data collection is not integral to the way our product works, then we won’t collect it. This approach has felt very much in line with the spirit of GDPR, and we’re fortunate that a lot of these data collection practices have been in place at Tidy since the beginning. As such, you may see few banners or forms requesting consent for us to collect personally identifiable information for tracking or other purposes. We don’t deem this information necessary to provide Tidy's service to you, and we choose not to engage in activities and strategies that make this data relevant.

Here is our policy on GDPR compliance:

We have audited all areas of Tidy to determine what personal data we collect and for what purpose. In a case where collecting personal data is not essential, we have removed that collection process.

We’ve worked with a legal consultant to ensure that our policy contains the proper language, that it’s easy to understand, and that it communicates clearly any instances of personal data collection.

We have added a cookie notice to all marketing pages in order to comply with the E-Privacy Directive. We do not collect personally-identifiable information with our cookies, but we do want to acknowledge the use of cookie technology on our website.

Understanding the intricacies of managing your members' data can be challenging given the landscape of data protection laws. Under the GDPR, individuals have a right to request the hard-deletion of their personal data. Conversely, there may be various laws and regulations that require your organization to maintain full records of transactions and interactions with members, which could include personal data.

At TidyHQ, we are committed to helping you navigate these complex scenarios. While our platform does not provide an automatic hard-delete option in the trash area, we do understand that there may be unique circumstances that necessitate such an action. Therefore, should your organization receive a request for hard-deletion that you believe falls under the directives of the GDPR or similar regulations, we encourage you to reach out to us directly. We can then guide you through the appropriate process to ensure a balanced compliance with data protection laws, while still adhering to other necessary record-keeping requirements. However, it's crucial to bear in mind that data protection and privacy are intricate areas which require careful consideration and knowledgeable action. We strongly recommend that you seek advice from your legal advisors when handling such requests to ensure comprehensive compliance.

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