Account eligibility for digital membership cards (DMC)
To activate Digital Membership Cards, your club must be on a paid plan with Tidy. Also, you need to request access to this feature via the TidyHQ support team before being able to proceed with the setup.
Membership eligibility for a digital membership card
Both individual and family membership level members can have a digital membership card.
For Family Memberships, each family member will get their own digital membership card.
A separate email is sent to each member on confirmation, and each member will have access to download their membership card through their email confirmation link.
Enable digital membership cards
Activating Digital Membership Cards is completed per membership level, so if you have 5 different membership types and you want to enable DMC on all of them then you will need to do this process 5 times.
Navigate to the membership app and click on the name of the membership where you want to enable DMC
Scroll to the bottom of the page and toggle the digital card button from Disable to Enable
When you enable the digital membership card option, you will be prompted to enter the settings for this membership type
Customise the digital membership card
The card settings allow you to choose what information to display on the digital membership card for each member.
The settings for the front of the card are pre-set by Tidy. Every digital membership card will show these fields on the front of the card:
Name
Membership Level Name
Status
Contact ID
You can customise and select up to 7 fields to display on the reverse side of the digital membership card.
There are a maximum of 10 fields allowed on the back of the card.
3 of them are required and preset by Tidy (Last Updated, Expiry and Status).
You can choose up to 7 additional fields to display.
You can set up your own custom fields and select those appropriate to your organisation.
Member access to digital membership cards
When members login via your organisation's public Tidy page [e.g sportsclub.tidyhq.com] and access their contact profile and active memberships, they will see options to add to Apple Wallet or Google Wallet.
1. Adding to Apple Wallet
When a member clicks "Add to Apple Wallet", it will automatically ask for their permission to add to their iOS wallet:
Updates are applied in few seconds.
2. Add to Google Wallet
If a member selects the add to Google Wallet option, similar views will appear on their phones and browsers. However, for Google Wallet, the front page also shows the "text" version of the information contained in the barcode.
The barcode contains the following information drawn from member profiles:
Reference number
First name
Last name
DoB
Emergency contact person
Emergency contact number
Organisation name
Membership Level name
Subscription status
Subscription end date
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