Your member portal keeps a record of every payment you've made to your organisation, and lets you manage any saved payment card — handy if you're on auto-renew and your card details change.
Viewing your transactions and receipts
Log in to your organisation's TidyHQ site.
Click your initials in the top-right corner and select Contact Profile.
Click Transactions in the left-hand menu.
You'll see a list of all payments recorded against your profile — membership registrations, event tickets, shop purchases, and so on — with the date, amount, and description of each.
Click on Receipt for any transaction to get a PDF which you can save or print.
Managing your saved payment card
If you've paid for a membership by credit or debit card and auto-renew is turned on, your card details are saved so your renewal can be processed automatically. You can view and remove this card from the Credit Card tab in Transactions.
Adding a card
Go to Transactions > Credit Card.
Click Add new Card.
Enter your details and click Save.
Deleting your card
Go to Transactions > Credit Card.
Click Delete next to the card.
Confirm when prompted.
Removing your card will disable auto-renew, since there's no longer a card to charge. You'll receive a renewal reminder email when your membership is due, and you can renew manually and enter your new card details at that point. See Renewing your membership for more.
If you'd like to opt out of auto-renew without removing your card, see How do I opt out of an auto-renewing membership?
Updating your card
Go to Transactions > Credit Card.
Click Change Card next to the card.
Enter the new details and click Save.