These days everyone has at least one, but probably more than one email address, and from time to time you might need to change your TidyHQ Account email because you no longer have access to that email address.
Maybe you've moved jobs, changed Internet Service Providers or any number of other reasons? Since your TidyHQ Account Email doubles as your login across all of your TidyHQ Organisations it's a pretty simple process.
More information on the differences between TidyHQ Accounts and Organisation(s) Contact Profiles can be found HERE. The diagram below should help you picture this a little better too.
The short instructional video below goes through how to update your personal TidyHQ profile without having to contact your Organisations Administrators.
Step by Step Instructions
Important Note: These instructions are only available to the owner of the TidyHQ Account.
Step 1 - Accessing your TidyHQ Account
Login to your TidyHQ Account with any of the Organisations that you're a member of.
Step 2 - Open your Organisation TidyHQ Profile
Open your Organisation TidyHQ profile, by using the dropdown menu at the top right of your screen and selecting 'TidyHQ Account Settings'.
Step 3 - The TidyHQ Account Page
Enter a New Email Address for your TidyHQ Account into the field highlighted in the screenshot, and click on the Update Button. You can also change your Password on this page.
Important Note: You'll be asked to confirm the change to your email address, and will receive an automated email at the 'New' address with a unique link that will ask you to CONFIRM the change to the email address. Until confirmation is received, your email WILL NOT be updated.
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👉 TidyHQ Account & Contact Profile differences explained - LINK
👉 Connecting & Disconnecting your TidyHQ Account - LINK